This pages provides responses to Frequently Asked Questions (FAQ) related to Conventional Licensing.
On this page:License installation
Can I run software on multiple computers with the same license?
Answer: Yes, the same license may be used on multiple computers by copying the license file, then moving the key to activate the software on another computer.
Why can I not add the license to the License Manager Server?
Answer: This may be attributed to one of the following reasons:
- The server Disk ID is wrong.
- The server is running an older version of the License Manager Server (LMS) than for which the license was made. A current version is available for download through Sentinel LMS .
Please note that the version shown through Help > About WlmAdmin shows that of WlmAdmin, and not the LM server software.
When Wechoid.exe is run, why is the check box disabled, and why is Locking Code #2 given as zero?
Answer: Although the hardware key is attached, this problem may still arise due to one of the following reasons:
- The Sentinel System Driver needs to be installed. The installation can be found (1) on the CD/DVD browser; (2) in the KeyDriver folder for a standalone installation; and (3) in the KeyDriver folder under the License Manager folder for a network installation.
- The latest version of the driver needs to be installed. Please contact support@csiberkeley.com to receive a link to the latest version.
Please note that when running the driver for a USB key, the key should not be attached to the computer.
License configuration
I installed the Network license, but the Trial license still runs. How can I fix this?
Answer: The Trial license will be used until it expires, then the software will retrieve the Network license. Rather than waiting for the Trial license to expire, the Network license may be pulled through either of the following procedures:
- For SAP2000 versions up to V14, and CSiBridge up to V15.0.1, delete or remove the Trial license file (lservrc) from the Standalone installation folder.
- For SAP2000 V15.0.0+ and CSiBridge V15.1.0+, replace the lservrc Trial license file with a dummy lservrc file which contains anything. Otherwise the Trial license file will be automatically recreated when deleted to prevent a Trial license file from overwriting a Network license file during upgrade.
