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Comment: Migrated to Confluence 5.3

This licensing error can occur when activating/deactivating a web-activated license, most commonly standalone licenses. 

On this page

Error Message:


  1. You must be logged into the machine as Administrator to run the license cleaning utility, lsclean.exe. 

  2. Run a command prompt explicitly as Administrator (this is a right-click option):

  3. Change the folder to the C:\Program Files\Computers and Structures\[PRODUCT NAME\CSiLicensing folder and type the following command:

    Code Block
    lsclean -fixrevoke

Hidden content

Related emails/incidents:

  • Email
    subjectError[143] - VSLrevokeByPermissionTicket