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This page is devoted to frequently asked questions (FAQ) related to program usage.

On this page:

Table of Contents

Tabular load patterns

How are load patterns rearranged

General

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using interactive database editing?

You cannot re-order rows in the Interactive Database editor. Although the order is not important in Answer: The interactive database editor does not have the capability to rearrange rows. While the order of load-pattern data is not important to most tables, it is important in some (e.g. points to some, such as when data points occur in a function). When you go to Excel from the Editor, rearrange, and bring the results back to the Editor, you haven’t really changed anything. After Apply To Model, the program When data is exported from the editor to Excel, rearranged, imported, then applied using the Apply To Model command, the software checks for changes, updates any definitions, and then refills the table. However, the internal ordering has does not changedchange, and this which is used to refill the table. You can imagine that trying to reorder this way would be ambiguous if you didn’t have all the load patterns in the table when you started the editing.To reorder Load Cases, you can use To reorder load cases, the up/down arrows may be used on the form. There is , however no equivalent is available for load patterns.

To reorder load patterns, it is best to export the entire Load Patterns. The best way to accomplish this is to export the ENTIRE model to Text, Access, or Excel, reorder the Load Patterns load patterns in the Load Pattern load-pattern definition table, and re-then import the ENTIRE entire model. The internal order will then be set by the order in which the items are defined.

Import data

How

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is data imported into SAP2000?

See Import/FAQ page

How can I recover the SDB file for my model?

Extended Question: My computer crashed and the SDB file for my model get corrupted. How can I recover the SDB file?

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Answer: For response, please see the Import FAQ article.

Model recovery

How is the SDB model file recovered when corrupted?

Answer: The model may be recovered through either of the following means:

  • Open the model backup file in binary format

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  • , which is the file with the SBK extension automatically created

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  • in the

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  • model directory

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  • .
  • Import the model backup file in text format

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  • , which is the file with the S$K extension automatically created

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  • in the

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  • model directory.

Help file recovery

What should be done when the help file is not working?

Answer: Locate the SAP2000.chm file in the SAP2000 program folder (typically C:\Program Files\Computers & Structures\SAP2000 14), then complete the following process:

  1. Right-click the *.chm file, then select Properties > Unblock.
  2. Double-click the *.chm to open the help file.

If the help file then opens without issue, it should be accessible from within the software interface.

Alternate approaches

If the procedure previously described is unsuccessful, try one of the suggestions which follow:

  • Network settings – Have the network administrator modify network security settings to allow .chm files to open from network locations.
  • Copy locally – Copy the .chm to the local machine such that you may use the help file as a standalone resource. The F1 key will not link to Context Help, but reference material will still be accessible by using the help file table of contents, keywords, and search feature.
  • Install locally – Perform a standalone installation of the software. This will allow you to use the F1 key to display context help.

Explanation

This problem is typically specific to network installations in which the .chm help file is located on the server and accessed over the network. Network security settings may then prevent a local machine from accessing the .chm. Additional information is available in the Microsoft Knowledgebase Article 902225.


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groupeditors

Related Incidents:

  • Incident 24078: Unable to use help file after upgrading to V14.2.0.

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