Help Space Overview

  • Procedures for navigating the
    CSI
    Knowledge Base and contacting
    CSI
    Technical Support follow.


The

CSI
Knowledge Base is a searchable, online, Wiki-format encyclopedia that provides technical information to
CSI
Software users and the Structural Engineering community.


In that the Knowledge Base is:


CSI
strives to provide a wealth of Structural Engineering resources, both specific to
CSI
Software application and of general technical interest, to assist users with software application and to further understanding within the field. The Knowledge Base is continually developing in an effort to achieve this goal.


Please feel free to navigate through the Technical Knowledge Base using its practical and intuitive controls.

Requesting Technical Support


Users with a technical concern unique to a specific project developed using

CSI
Software are encouraged to contact Technical Support for assistance. This process is designed to not only assist users, but also to provide
CSI
with insight into how products are being used and how products should develop.


If the Technical Knowledge Base does not provide solution to your concern, please review the

Requesting Support
page, which outlines guidelines for contacting Technical Support, and then submit a Support Incident through the CSI Customer Portal.