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The CSI Knowledgebase is an online, searchable, Wiki-format interface which provides various types of informational resources to CSI Software users and the Structural Engineering community.

In that the Knowledgebase is:

• online, users have access anytime, from any computer connected to the internet;

• searchable, users may enter topics of interest in the top right search box; and of

• Wiki format, information is presented in spaces and pages connected by relevance through hyper-links.

CSI strives to provide a wealth of Structural Engineering resources, both specific to CSI Software use and of general technical interest, to assist with software application, and to further understanding within the field. The CSI Knowledgebase is continually developing in an effort to achieve this goal.

Please feel free to navigate through the Knowledgebase material using its practical and intuitive controls.

Requesting Technical Support

Users with a technical concern unique to a specific project developed using CSI Software are encouraged to contact Technical Support for assistance. This process is designed to not only assist users, but also provide CSI with insight regarding how the products are being used and how they should be developed.

If the Technical Knowledgebase does not provide solution to your concern, please review the Requesting Support page, which outlines guidelines for contacting Technical Support. Once you have reviewed the Requesting Support page, submit a Support Incident through the CSI Customer Portal.