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Overview
Web-activated licensing starts with the sales order. As a part of the sales order, the user needs to provide a licensing contact. As soon as the order is complete, the licensing contact receives an Activation Key by email that they enter into the software during or after the installation process.
More specifically, the user runs a license activation tool that is provided with the installation and copy/pastes in the key. This tool then generates a locking code, transmits it over the internet to a license generation server, which in turn sends a license file back to the user’s machine and adds it to the installation.
The locking code is based on multiple hardware characteristics. Computer Key (USB key) is no longer needed or supported for Web-Activated licensing.
Important
The license is now locked to multiple locking criteria including Ethernet Address, CPU Info String and UUID. Any server changes affecting any of these locking criteria, including maintenance, repair or reformatting the machine, will cause the license to no longer work and also prevent the license from being deactivated. Please deactivate the license before taking any action that may alter any of the locking criteria.
Installation
In order to serve web-activated network licenses, you will need to install Sentinel RMS License Manager and Sentinel RMS 8.5 Utilities. Both these tools can be installed either using the Installation Wizard or the their installation files can be downloaded from the following direct links:
- http://www.csiamerica.com/go/software/license-manager
- http://www.csiamerica.com/go/software/license-manager-utilities
License activation, deactivation, reactivation and renewal
Network licenses run the NetKey.exe license activation tool to activate, deactivate, reactivate, and renew their web-activated license on the license server. This tool can be found in the Sentinel RMS 8.5 Utilities installation folder, and a shortcut is provided on the Windows Start menu. The activation key is only required to activate or reactivate a license. Users should always deactivate their licenses before uninstalling the Sentinel RMS 8.5 Utilities.
Important
The license activation server ports are 80 and 443. If either of these ports is blocked, they need to be opened, otherwise license activation will not be possible. Please refer to the Error 'Port 80 (or 443) is not responding' when running activation tool for web-activated licenses article for additional information.
For products released prior to 2/4/2014, ports 8080 and 8443 were used instead of ports 80 and 443. If you are using products releases prior to 2/4/2014, please upgrade to the latest version as ports 80 and 443 are typically opened on most systems by default.
Troubleshooting network license problems
Please refer to the Licensing errors and their resolution article for troubleshooting instructions specific to each error code.
The methods for diagnosing and solving licensing problems for web-activated licensing remain the same as for conventional licensing.
