Help Space Overview
- This help space outlines procedures for navigating the
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CSI
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- Please visit the Technical Knowledge Base for documentation on topics and features common to all
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CSI
The
CSI
Knowledge Base is a searchable, online, Wiki-format encyclopedia which provides technical information to
CSI
Software users, and to the Structural Engineering community.
In that the Knowledge Base is:
- searchable, users may enter topics of interest in the top right search box;
- online, users have access anytime, from any computer connected to the internet; and of
- Wiki-format, information is presented in spaces and pages connected by relevance through hyperlinks.
CSI
strives to provide a wealth of Structural Engineering resources, both specific to
CSI
Software application and of general technical interest, to assist users with software application, and to further understanding within the field. The Knowledge Base is continually developing in an effort to achieve this goal.
Please feel free to navigate through the Technical Knowledge Base using its practical and intuitive controls.
Requesting Technical Support
Users with a technical concern unique to a specific project developed using
CSI
Software are encouraged to contact Technical Support for assistance. This process is designed to not only assist users, but also provide
CSI
with insight into how products are being used and how they should be developed.
If the Technical Knowledge Base does not provide solution to your concern, please review the
Requesting Support
page, which outlines guidelines for contacting Technical Support, then submit a Support Incident through the [CSI Customer Portal].
