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Help Space Overview

  • Procedures for navigating the
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    http://www.csiberkeley.com/
    CSI
    Knowledge Base and contacting
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    http://www.csiberkeley.com/
    CSI
    Technical Support follow.
  • Please visit the Technical Knowledge Base for documentation on topics and features common to all
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    http://www.csiberkeley.com/
    CSI
    Software.


The

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http://www.csiberkeley.com/
CSI
Knowledge Base is a searchable, online, Wiki-format encyclopedia that provides technical information to
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http://www.csiberkeley.com/
CSI
Software users and the Structural Engineering community.

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http://www.csiberkeley.com/
CSI
strives to provide a wealth of Structural Engineering resources, both specific to
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http://www.csiberkeley.com/
CSI
Software application and of general technical interest, to assist users with software application and to further understanding within the field. The Knowledge Base is continually developing in an effort to achieve this goal.

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Users with a technical concern unique to a specific project developed using

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http://www.csiberkeley.com/
CSI
Software are encouraged to contact Technical Support for assistance. This process is designed to not only assist users, but also to provide
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CSI
with insight into how products are being used and how products should develop.

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If the Technical Knowledge Base does not provide solution to your concern, please review the

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https://wiki.csiberkeley.com/x/24En
Requesting Support
page, which outlines guidelines for contacting Technical Support, and then submit a Support Incident through the CSI Customer Portal.

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