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This page is devoted to Frequently Asked Questions (FAQ) related Questions related to licensing in general.

Info

Please refer also to Conventional Licensing FAQ and Web-Activated Licensing FAQ and Conventional Licensing FAQ for additional details related to Conventional Licensing and Web-Activated Licensing and Conventional Licensing.

On this page

License

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Configuration

With two license levels, how can I control which is used?

Extended question: We have two SAP2000 network license levels, including Plus and Advanced. The Advanced license is used by default, though we would like to use Plus by default, then have users select Advanced when appropriate. How can we implement this configuration?

Answer: This can be done as follows:

  • Perform a standalone installation of SAP2000 XX.
  • Make a copy of the installation folder and rename it SAP2000 XX PLUS.
  • Create a Level.txt file in the original folder. The contents of this file should read ADVANCED.

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Related Incident:

  • Incident
    no24021
    commentIt is preferable to use the level.txt file instead of editing the ini file.

Related Emails:

Email
id6357624
took
subjectSpecifying license level for CSiBridge using the l switch
frombm
commentSpecifying license level for CSiBridge using the l switch
date12/6/2010

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Please refer to the Expedite software launch article, following the "Network License - Option 2" instructions. 

How do I run a previous software version using the license for a current version?

Please refer to the Run a lower previous software version using a current version license article.

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License

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Problem

How can I prevent other network users from retrieving the license when in use?

Extended Question: Occasionally, when I run the staged-construction or bridge-modeler module, another user on the network license server will retrieve the same license and takeover use of the software. This causes the software to suddenly close. Is there a way to prevent this from happening?Answer: Software does not hold licensing for staged construction and the bridge modeler during analysis, allowing other users to access the license during this time. However, users may check out a license, as described  My network connection to my server is sometimes poor and I may lose my license during use, how can I prevent that?

If connection to the server cannot be improved, checking out the network license is an option. Please refer to the instructions described in the License check out article.

License

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Errors

See Licensing License errors and their resolution page.

License

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Use

If I open two ETABS sessions, will my computer use two of my company’s licenses?

Answer:

New tab link
http://www.csiberkeley.com/
CSI

products allow up to three sessions using one network license, so running two sessions will only use a single license.

Hidden content
*Related Incident:* * {incident:no=46755|comment=Elastic Strain Energy}

See Also

Hidden content
*Related Email:* * [9/8/2010: order for looking up licenses|$3705232]

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